Platform
The pieces, named.
The pieces inside the RunOhm platform: job photos, drafts, approvals, reviews, messaging, chat, analytics, search reporting, and custom work.
01Job photos to ConnectWise
Technicians take photos in the tenant app. Those photos land on the ConnectWise ticket or project, and oversized files go to that customer's Google Drive.
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02Media and AI content
Photos and clips come in from the app or a marketing folder in Google Drive. RunOhm tags them and drafts posts and articles from that footage.
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03Approvals and social
Nothing goes out under the customer's name until a person approves it. Approved posts can publish to the social accounts they connected, and blog posts can go to their site.
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04Reviews
After a job, RunOhm can ask for a review. Everyone gets the same ask. The public review link is never withheld based on a private rating.
Read05Messaging
Email and SMS go out from templates. Mail follows CAN-SPAM. Texts require consent, stay inside quiet hours, and use registered business-texting campaigns.
Read06Phone Numbers
Get local and toll-free numbers for your business. Professional voicemail, call forwarding, and integration with your existing systems. Less resistance. More run.
Read07SMS Messaging
Send professional text messages to customers with automated templates, consent tracking, and full compliance. Perfect for appointment reminders and service updates.
Read08WhatsApp Business
Connect with customers where they are. Send rich media, use business templates, and provide customer service through WhatsApp Business API.
Read09RCS Messaging
Next-generation messaging with rich media, brand verification, and interactive features. RCS provides app-like experiences in the default messaging app.
Read10Website chat
The chat widget answers from the customer's business information first, then hands off to a person. Each conversation can open a ConnectWise ticket.
Read11Analytics
The console has a marketing view of activity RunOhm records, such as messages sent and clicks, over a date range the tenant chooses.
Read12Search Console and a monthly report
See how people found the site, get ideas for pages and posts, and read a monthly report written in plain language.
Read13Custom work for the job the spreadsheet still does
When the repeat work does not fit a package, we build the piece: a report, a module, or an integration. It stays yours.
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